Safe Travel

WHERE CAN I GO NOW 2

We are back on the road!

We are extremely excited to let you know we've been back on the road (and on the trails!) exploring under our new COVID guidelines, and it's been amazing! From our own backyard in New Zealand to the Inca Ruins of Peru, Iceland's volcanoes and fjords and the fascinating Galapagos wildlife, we're ready to welcome you back.
learn how our first trips went
pre trip

COVID 19

Effective September 1, 2022 vaccination against COVID-19 is no longer required to participate in Active Adventures trips – with the exception of our trips in the Himalayas for which all guests must be fully vaccinated.

Some countries have vaccination requirements and other COVID-19 policies, which could affect your ability to travel. This is no different from visa requirements whereby entry to any given country is subject to certain criteria such as nationality and criminal record.

All guests must follow the regulations and guidelines as mandated by the country in which they are travelling

For Himalayas trips: 

All guests must be fully vaccinated against COVID-19.

  • What does 'fully vaccinated' mean? You must have received 2 doses of vaccines authorised or recognised by the World Health Organization (WHO), Centers for Disease Control (CDC), European Centre for Disease Prevention and Control (ECDC), no later than 14 days before the first day of your trip.
  • What proof will be required? This must be your official vaccination card or electronic copy.  We should be able to see your name as well as proof your vaccination(s) were administered no later than 14 days prior to the first day of your trip.
  • What if I cannot be vaccinated for medical reasons? We will need to see a negative COVID-19 test result (official paper or official electronic record) showing the test was carried out within 72 hours of the commencement of your trip.
covid logos

Covid Ready Plan for our guests travelling overseas

Social distancing is easy with Active Adventures… we get off the beaten track and immerse ourselves in nature, away from the crowds, just like we always have. We’ve been working hard down here at HQ in New Zealand - we want to give you the confidence to travel safely and worry-free, so we’ve implemented all protocols and sanitary measures recommended in the ATTA health and safety guidelines, which are applicable to our guests.

In addition, we have introduced Active Adventures Assurance to reduce your financial commitments and make planning your trip even easier.

ATTA Safety Guidelines covid ready plan
Active Adventure Assurance

Secure Your Spot Now, Pay Later

We offer booking assurance which allows you to secure your spot with a deposit now and pay the rest later. Plus, if your plans change or you can’t travel, you can transfer your booking or request a refund on any additional funds paid (less deposit) up to 90 days from your original trip start date.  

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Frequently asked questions

Is it safe to travel on these trips?

There will always be some risks involved when travelling during the current pandemic and after. However, we have developed extensive protocols that are relative to each country and destination to ensure that every component and activity within our adventures are carried out in the safest way possible. We’re proud to be adhering to ATTA’s COVID-19 Health and Safety Guidelines.

Are travellers and guides required to get tested or vaccinated before traveling?

Effective September 1, 2022 vaccination against COVID-19 is no longer required to participate in Active Adventures trips – with the exception of our trips in the Himalayas for which all guests must be fully vaccinated.

Some countries have vaccination requirements and other COVID-19 policies, which could affect your ability to travel. This is no different from visa requirements whereby entry to any given country is subject to certain criteria such as nationality and criminal record.

All guests must adhere to the regulations and guidelines as mandated by the country in which they are travelling.

For Himalayas trips: All guests must be fully vaccinated against COVID-19.

What type of insurance policies are available and best to purchase?

When possible, try to take out a policy which includes CFAR (Cancel For Any Reason). These policies may not always be available as this may depend on where you are travelling and where you are travelling from. Our recommendation for travel insurance is Redpoint Travel Protection. To learn more and purchase your travel insurance, head to our personalised Cavalry guest portal.

What exactly does travel insurance cover?

We advise you to contact your insurance company directly for coverage questions. We've partnered with Redpoint Travel Protection which covers trip cancellation for medical reasons, trip delay, medical expenses, accidental death, lost baggage, and medical evacuation.

Will you help me get tested in another country so I can fly back to my home country?

Our worldwide partners have been helping travellers navigate their resident countries’ testing requirements for months, and have well-established procedures in place. If your flight departs within 24 hours of the completion of your trip, our team will ensure you have access to testing that’s required to travel back home.

Do you cover any on-trip testing costs?

Costs associated with in-country testing and delivery of results vary and are at the guest’s expense.

What happens if I test positive for COVID-19 days before my trip?

While we hope this doesn’t happen to you, we will ask you to not travel if you test positive for COVID-19 just days before your trip. The following policy applies:

  • Cancelation 0-30 days before trip departure: No refund is given
  • A cancelation will take effect from the date which Active Adventures receives written notification of the cancelation. This cancelation policy includes voluntary or involuntary early departure from a trip. No refunds will be given for missed or unused services such as accommodation, activities or meals. We strongly recommend travel insurance which covers cancelation fees at time of booking.

Any deposits not transferred to future trips are non-refundable and will be forfeited. All refunds are less any non-refundable expenses incurred by Active Adventures. 

What happens if I or someone on my trip starts experiencing COVID-19 symptoms?

  • If a guest or guide has symptoms on tour (fever or chills, cough, shortness of breath, fatigue, muscle or body aches, headache, loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea), they will be asked to take a Rapid Antigen Test. 

 

  • If a guest tests positive for COVID-19 while on tour, they will be required to leave their trip immediately for a period of no less than 7 days. Guests are welcome to re-join the trip (where possible) upon presentation of a negative COVID-19 test after the 7-day quarantine. 

 

  • Note: Any such removal will be at the guest’s own cost. As such, we recommend Travel Insurance to help protect your investment from any unforeseen circumstances.  

 

  • If a guide tests positive for COVID while on tour, we will work quickly to ensure minimal disruption to the trip. We have an expansive international network that allows us to source suitable resources quickly and seamlessly.

What happens if I arrive and present a positive result?

If you present a positive result prior to travel, you won’t be able to leave your home country. If an additional test is required after your arrival and you present a positive test, you will remain isolated from the group until you receive a negative test result. Most travel insurance providers are still offering insurance for personal medical circumstances including COVID-19.

Should I bring a supply of Rapid Antigen Tests?

We recommend you bring a personal supply of Rapid Antigen Tests (RATs) in the event you need to test while on your trip, or to fulfil testing requirements to return home. A good rule of thumb is to bring 3-4 tests per guest for a weeklong trip. For our Nepal trips, we recommend guests bring 7 tests as altitude sickness poses similar symptoms as COVID.

What happens if COVID-19-related travelling requirements change while I’m on my trip?

Active Adventures' operation staff is constantly monitoring various U.S. government and international COVID regulations and will update you during the trip.

What happens if Active Adventures cancels my trip?

We will do everything in our power to not postpone a trip within the 30-day window. In the unlikely event that Active Adventures must postpone a trip due to governmental intervention, closures, or our own decision, we are offering the following policy: 

  • We occasionally may have to cancel any trip at any time before departure for reasons beyond our control, including if the minimum numbers required to operate the trip are not reached.  If we do have to cancel your trip, you can transfer the fare to an alternate departure date for no additional fee or alternatively opt for a refund, including your deposit.

What else should I know prior to travelling with Active Adventures?

It is your responsibility tocheck the specific requirements of each country you are visiting, as regulations vary and change often.  We recommend using the tool from CIBT above. 

Will you provide hand sanitiser?

Hand sanitiser will be provided and always available in the vans, but we encourage you to bring your own three-ounce hand sanitiser for flying to and from your pick-up destination. 

Are travellers and guides required to wear masks on all your trips?

Your guides will let you know what is required based on current international regulations and the Centers for Disease Control and Prevention (CDC) regulations and guidelines, which can be found here: https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-during-covid19.html

 

Please bring your own masks.

Will we be travelling in high-traffic, crowded areas?

Our trips get guests off the tourist track whenever possible. However, since our itineraries do feature iconic sights and activities, there will be times where we may be around crowded areas and may have to wear masks.

What else are you doing to ensure a safe trip?

  • Small Groups: You will be part of the same small group, with the same guide throughout the whole tour. By limiting the number of people our guests come in to contact with, we reduce the virus’s opportunity to spread
  • Hygiene: All surfaces in our transport and accommodations will be thoroughly cleaned before each use and hand sanitizer will always be available.
  • Comprehensive Training: All guides will be fully trained to administer our new, enhanced safety and hygiene procedures

How many people will I be travelling with?

On our scheduled departures, you’ll be travelling with a maximum group size of 12 or 18, depending on the destination. If you prefer to travel with only your group, inquire about an exclusive departure in which your group takes over one of our scheduled dates.

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Why Travel With Us

benefit group size

Just-right group sizes allow you to get off the beaten path

With an average of 12 guests per departure and an industry-leading 6:1 guest-to-guide ratio, you’ll enjoy a highly personalized experience with the perspective of an insider.

benefit guides

Award-winning guides lead the way

It’s so much easier to relax and enjoy your adventure when you have fun, caring guides who know the land, are experts in motivation, sweat all the details and whip up incredible meals, too!

benefit inclusive

You’ll never need to sweat the details

When we say all inclusive, we mean it! Meals and snacks, activities, lodging, transportation, guiding services and more. Every detail is handled; all you need to do is show up!

benefit safety

Enjoy freedom to push your boundaries – safely

Every aspect of your trip is thoroughly considered for your safety, from highly vetted vendors and well-maintained equipment to extensively trained guides and our seasoned operations team at headquarters.

benefit family

Decades of expertise mean you’ll experience only the best

Family travel and North American National Parks are our specialty. We’ve perfected our itineraries and sustained relationships for decades, ensuring you'll experience your destination to the fullest.

benefit wow

"Wow Moments” take your trip from enjoyable to extraordinary

For us, the extra mile is never extra, it’s part of the way! Count on special touches throughout your trip that will amplify your experience. If we’ve done our job, they’ll have you saying “wow!”