Welcome to Active Adventures, Austin Adventures, and Discovery Bicycle Tours
With over 100 years of combined experience, our goal is to create inspiring, all-inclusive, small-group adventures in the most breathtaking regions of the world. Our teams across New Zealand, North America, Peru, Nepal, and Spain create a global network for a consistent experience for your clients. Hand-picked guides with a wealth of experience and local knowledge navigate the details so guests have the freedom to relax and explore the great outdoors, enjoy exclusive accommodations, and experience the best of each region with unique activities.
There’s a trip to suit everyone — for families with children to more challenging bucket-list adventures for couples, friends, or solo travelers. We create adventures of a lifetime and take care of every detail so your clients can relax, and have the time of their lives.
We also bring that same level of service to our travel advisors. Read on to find out how!
Travel Advisors mean the world to us
We strive to assist Travel Advisors every step of the way, from assistance with sales inquiries to ensuring your client is prepared for their upcoming trip, we want to make sure selling Active Adventures, Austin Adventures, and Discovery Bicycle Tours products is seamless and gratifying. Here are some of the tools we provide to Travel Advisors who are registered with us.
Fully backed by our sales and customer support teams
Active Adventures, Austin Adventures, and Discovery Bicycle Tours have designated a Point of Contact whose responsibility is to support with Travel Advisor requests. Your POC is also backed by the Active Adventures, Austin Adventures, and Discovery Bicycles sales and customer service teams, who are available to service inquiries that embolden you to close the sales. Once a booking has been confirmed with us, we’ll introduce our customer support team who will lead you through the post-booking process to ensure your client is prepared for their trip with us.
In-Depth Training
We have an online library of training videos and webinars that are aimed at familiarizing you with our products so that you are polished and knowledgeable with all the details you need to confidently sell your clients on the right adventure. Furthermore, we’re happy to provide tailored in-house trainings to educate you and/or your agency on how to sell our products and where to find more information about each itinerary.
Marketing Collateral and Communications
Our Marketing team has images, ads, and video available to help you promote trips and destinations through your own website, social platforms, and email marketing. We encourage all Travel Advisors to join our Active Adventures + Austin Adventures Travel Advisors Facebook group for updates regarding upcoming promotions, new products and other company updates. We’ve designed a comprehensive product catalogue for each of our brands that are perfect to keep on hand for quick reference or to display in your agency.
Advisor Protection
Should your client call us directly to book another adventure, we’ll pay you a commission for their booking. Our only requirements are that the client approves in writing and that you take over the reservation within 30 days of the guest’s date of deposit.
Frequently Asked Questions
The sooner the better! We recommend booking 6-12 months prior to your client’s departure. Popular trips and trips departing during busier times sell out quicker, so it’s best to book as soon as possible to avoid missing out.
You can register your agency by completing the form at the top of this page. Once we receive your details, we’ll reach out with more information.
Yes, we provide our travel advisors with in-depth training and support, as well as offer marketing collateral to help you promote our trips and destinations. You can access everything via our Travel Advisor Resource Center.
Advisor Trainings
We are happy to provide tailored in-house trainings to educate you and/or your agency on anything you’d like to know about us. We also offer monthly advisor webinars featuring trending destinations, in-house experts, new trips, and more!
Marketing Collateral
Our marketing team has images, ads, and videos available to help you promote trips and destinations on your own website, social platforms, and in email marketing.
We offer competitive commissions across all Active Adventures and Austin Adventures trips. Commissions vary depending on preferred or contractual agreements and are applicable to the trip cost only (i.e. not applicable to single supplements, optional add-ons etc.). Commission for New Zealand trips is applicable to the pre-tax trip cost only. Please get in touch to learn how much you can earn when booking with us.
Commission is paid out after your client departs for their trip. Please get in touch once the client has traveled to arrange your commission payment.
Already working with us? Here are some handy resources for you.
If you are already working with us, you are already familiar with how we work. We encourage you to share our information with your colleagues and other industry professionals. If you would like to schedule a training or have another inquiry, please reach out by emailing us at info@activeadventures.com. If you are looking for access to your Agent Portal to manage a client booking please use the following link: Active Adventures Agent Portal.
Take 10% off the trip price when you book a trip and pay in full
By paying in full, we are able to pass on savings to our guests, but please note that by opting for this payment plan, your booking becomes non-refundable, non-cancellable, and non-changeable. This offer is only valid for reservations where the trip is no sooner than 180 days from the departure date at time of booking.
We highly recommend that you purchase Cancel For Any Reason (CFAR) insurance. We recommend Redpoint Insurance – you can find details here.
T+Cs Apply. Read more here.
Our Partners
Why Travel With Us
Just-right group sizes allow you to get off the beaten path
With an average of 12 guests per departure and an industry-leading average 6:1 guest-to-guide ratio, you’ll enjoy a highly personalized experience.
Award-winning guides lead the way
It’s so much easier to relax and enjoy your adventure when you have fun, caring guides who know the land, sweat all the details and whip up incredible meals, too!
You’ll never need to sweat the details
When we say all inclusive, we mean it! Meals and snacks, activities, lodging, transportation, guiding services and more. All you need to do is show up!
Enjoy freedom to push your boundaries – safely
Every aspect of your trip is thoroughly considered for your safety, from highly vetted partners and well-maintained equipment to extensively trained guides.
Decades of expertise mean you’ll experience only the best
Family travel and North American National Parks are our specialty. We’ve perfected our itineraries for decades, ensuring you'll experience your destination to the fullest.
"Wow Moments” take your trip from enjoyable to extraordinary
For us, the extra mile is never extra, it’s part of the way! Count on special touches throughout your trip that will amplify your experience.
